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Terms & Conditions

 

REFRESH DETOX SAMUI POLICIES

 

Below is a list of our policies. We ask for your kind assistance to adhere to them. We reserve the right to refuse service to guests who are abusive and do not comply with our policies, terms and conditions.

Program Requirements Policy

 

Refresh Detox Samui does not accept people who suffer from any chronic diseases/conditions or who are pregnant for its Detox programs. Please let us know if you fall into either category so that we can recommend you alternatives. Should you have a medical condition and unsure if your condition is chronic or contraindicated for a Detox program, please contact us about it. Kindly note that Refresh Detox Samui reserves the right to refuse anyone on its Detox programs without refund should we deem you unsuitable for the program for medical reasons.

Terms & Conditions

 

Following The Programs

 

Please follow the program of your detox and take the recommended number of supplements/enemas etc at the recommended times. Please note this schedule is a culmination of years of experience in the detox industry and is designed to facilitate a smooth and comfortable detox program. If clients choose to deviate or modify the schedule by removing or adding certain elements or services, Refresh Detox Samui will not be held responsible for any complications as a result of this. In situations where a client chooses to seek external medical care, treatments and/or recommendations while on the detox, Refresh Detox Samui will not be financially responsible for the cost and/or effects it may incur, nor any refunds/reimbursements resulting from the client deciding to stop the detox. 

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Special Requests

Please note we can not provide personal one on one assistance with enemas throughout the detox program. Please do not request this service as we are unable to offer this.

In case that there is an accessibility request (i.e. wheelchair accessible room), please contact us before submitting the reservation.

Full Prepayment Policy

Refresh Detox Samui requires full prepayment prior to your arrival to confirm the booking.

Cancellation & No Show Policy

 
THE ELYSIA BOUTIQUE DETOX booking

More than 30 days prior to arrival date: 50% refund minus an administrative fee of 2,000 Baht will be retained by us for refunds requested

Less than 30 days prior to arrival date or No show: No refund 

The V.I.P WELLNESS CONCIERGE booking

All packages are non-refundable & non-transferable

All treatments are strictly non exchangeable.

Terms & Conditions

 

Sharing Information

We will not share any of your information with any other third parties without your agreement unless required in order to fulfill our obligations to you, required by our regulators or allowed by law.

Contact us

If you have any questions you can email us here

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